Contact Us

Do you have a question about a rug, the right size, or your order? Write to us or give us a call, we are happy to help.

How to reach us

Email: hello@rugtales.com
Phone: +49 (0) 40 514 88 001
WhatsApp: +49 1520 7244700

Address:
IPEK Warenhandelsgesellschaft mbH
Borsteler Chaussee 85–99a, Haus 21
22453 Hamburg

For a personal rug consultation, feel free to send us photos of your room via email or WhatsApp. You will find answers to many questions about shipping, returns, and care in our FAQs and under Shipping & Payment.